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HMSA Operations

Since our establishment in 1938, HMSA has operated as a nonprofit health care service organization. We believe this financial structure best serves our members. Our goal as a nonprofit is to operate at a break-even level while providing members with a high level of health care benefits. Throughout our long history, an average of 93 cents of every dollar paid to HMSA has gone directly to physicians, hospitals, pharmacists, and other health care providers to pay for our members’ care. On average, only 7 cents has gone to run HMSA. This is one of the highest benefit returns of any health plan in the nation.

Annual operating gains and losses should be viewed in the context of HMSA’s long and stable financial history. This history of good years and bad years is described by insurance actuaries as the underwriting cycle.

In 2009, HMSA applied 96.3 percent of dues to member benefits, such as payments for physicians, hospitals and prescription drugs; used 5.7 percent to cover general administrative expenses; and incurred a net operating loss of 6.3 percent.

For all health plans, including self-insured groups, $2.2 billion in benefits was paid, approximately $8.7 million each working day. Of the total benefits paid, hospital costs accounted for 48 percent, 34 percent went to professional services, 16 percent covered prescription drug costs, and 2 percent went to dental, vision and chiropractic costs.